FreQuently Asked Questions

 How much do lapel pins cost?
Custom lapel pins vary in pricing based on order quantity, lapel pin size, detail, materials and finishes.  At Pins of Acclaim, we work within your budget while still creating a lapel pin with the wow-factor.

What is the minimum quantity I can order?
At Pins of Acclaim, we will always do what we can to make your order happen. However, general minimum quantities are listed below for each quality.
Promotional: 100 pieces
Deluxe: 25 pieces
Luxury: 1 piece

Is there a setup charge?
Yes, there is a one-time setup charge to create the custom die for your one-of-a-kind lapel pin design.  The setup charge will not be on any future orders as the die is kept on hand, ready for repeat orders.

Can I get a pre-production sample?
Yes!  If time permits, we prefer to always do a pre-production sample for your final approval before the entirety of the order is produced.  We consider this an important part of the approval process as it allows us to make sure that you are 100% happy with the quality of your lapel pin. 

How long does a sample of my design take?

Pre-production samples take 1-3 weeks from the time of the approved design.

How do I place an order?
To place your order, please contact us via phone or email:

Phone: 630-443-0234
Email: info@dmiacclaim.com 

Do you accept Purchase orders?
Yes! Purchase orders are accepted but not mandatory. If you would like to send a Purchase Order for your order, please let us know or you can send PO's directly to info@acclaimus.com.

 What type of artwork do I need to provide?

Please provide logos in the original vector artwork. Usually, this is an Adobe Illustrator file (.ai and .eps file).  

What if I don't have vector artwork?

If you don't have these files available, please send us high res images or the best quality images/files you can find. We will work with what you have! 

How long is production time?
Standard production time is 5-6 week from final proof/sample approval.  Pre-production physical samples in-hand can add 1-3 weeks.  For large quantities and complex finishes, additional time may be needed. 

Can you rush an order?

If you have a rush order, please contact us at 630-443-0234 to discuss your timeline.  If able, we will do everything within our power to meet your deadline.

Does rush service cost more?
At Pins of Acclaim, we will do everything we can to work within your time constraints.  Please contact us immediately, if you have a rush order and we will see what we can do for you.  Additional costs may apply, but depend on the timeline and nature of the order.

 What are your packaging options?

Standard packaging for lapel pins is at no additional cost. The standard packaging is a clear polybag.  If you'd like to upgrade to a different presentation option, please let us know. Other options include: polybags with indicia cards, black velvet bags, premium plastic boxes with clear top and foam pad, and deluxe jewelry boxes. 

How long does shipping take?
Shipping varies by location.  Generally, UPS Ground shipping ranges from 1-5 business days.  Please let us know your shipping location, and we would be happy to provide a shipping time estimate. 

 Do you ship internationally?

Yes!  Please let us know if you need international shipping and we would be happy to provide shipping time and cost quotes. *Any duties or entry taxes are the recipients responsibility and vary by country.